Tiny Wood Stove Backorder Info
We run out of stock quickly!
We are a small business and are working hard to support the growing tiny living and off-grid movement. We strive to keep everything you need stocked in our warehouse in Idaho, but sometimes we do sell out.
If you need an item that is sold out, you can purchase it on backorder. When a shipment arrives, backorders are fulfilled in the order that they were received. Any inventory remaining after backorders are fulfilled becomes our "in stock" inventory. Occasionally we sell out of an item and do not yet have more in production. In this case, you'll be able to click a button on the product page to be notified when the item is back in stock.
When you place a backorder, you pay for the order in advance to reserve your items. We'll keep you posted with your estimated shipping schedule as your ship date approaches.
Entire shipments sometimes sell out before they arrive, so if your project is on a schedule, don't wait for the items you need to be "in stock." Order early!
Shipment Summary
Updated 3/14/23
Stoves2023C: ETA March 2024
Parts2023C: Arrived! Shipping soon!
The Current Shipping Climate
These last few years were challenging for all of us and required continuous adjustment to changing conditions. Since COVID began, you’ve likely experienced shipping delays, product shortages, and difficulty accessing the things you need. While these challenges have improved significantly in the last 2 years, we still occasionally experience disruptions beyond our control.
Our Promise to You
- If you have a backorder with us, we promise to update you regularly with the best information we have available. While we can't control all aspects of our supply chain, we can make sure you have the most up-to-date information to plan your project.
- You can check this page for dated updates posted as frequently as we have new information. We will also keep you informed with emails as your shipping date approaches, or whenever something changes. If you ever want to check in between updates, feel free to drop us a line at support@tinywoodstove.com.
- We care about your project and want to get you cozy and self-sufficient. We will do everything we can to make sure your needs are met.
Thank you for choosing to work with our team and don’t hesitate to reach out to us with any questions.
When will my order arrive?
This is the most recent information we have on each of our backorder shipments. If you don't know which backorder your items are on, check the confirmation email we sent after you placed your order. Our team will have given you an estimated delivery time as well as let you know which backorders your items are on.
These dates are estimates of when your items will arrive at our shop in Hayden, Idaho. Depending on how big of a backlog we have, it can take our crew a few weeks to assemble and ship all the backorders in the order that they were received.
This information was last updated on 3/14/23 at 12:44 pm PST by Elizabeth
- Shipment Stoves2023C: Stoves, Wood Storage Stands, Direct Air Intakes
Production is complete and shipping is booked. ETA to our warehouse is early March 2024. - Shipment Parts2023C: Chimney parts and stovepipe
This order arrived in our warehouse and is currently being inventoried and shelved. We will begin shipping on 3/18 and should have all backorders on this shipment sent out no later than 3/27.
Questions?
Since starting Tiny Wood Stove in 2015, we've fulfilled thousands of backorders. Some of them have arrived a bit later than expected, but everyone has always gotten their stuff. There have been hiccups along the way including freight companies going bankrupt while carrying our inventory, protests against a freight company blocking a port, and a global pandemic shaking up supply chains. While we're continuing to expand and warehouse more inventory, the tiny living movement is growing at least as fast as we are, so demand is still exceeding our capacity.
Why do you take orders for products that you don't have yet?
We're a small family-owned company with limited capacity, so it can be difficult to keep up with the demand of the fast-growing tiny living community. Since our products take a long time to manufacture and ship, and people have deadlines for their projects, we take preorders to allow our customers to reserve the supplies they need in advance. If you're willing to put the money down to buy your stove and/or flue parts now, we'll serve you first.
If you would rather wait until we have the products on hand, that's totally fine. Just know that shipments sometimes sell out prior to arriving at our shop, so it's possible you could be waiting a long time.
What if I want to cancel before my order ships?
Absolutely fine! We understand that sometimes plans change, or maybe a shipment delay will no longer work with your schedule. You can cancel all or part of your order for a full refund at any time before it ships. Just send us an email to support@tinywoodstove.com and let us know, allowing us at least two business days to complete your cancellation.
What if something happens to the shipment in transit?
While the likelihood of anything catastrophic happening to cargo in transit is very low, our shipments are insured. If the ship were to sink or the container fell into the ocean, we'd still be able to provide refunds or order replacements. Delays are fairly common, though, so we'll keep you posted if the ETA changes.
Only part of my order is backordered. Can you ship the in-stock parts separately?
Yes! By default, we hold shipments of a given type until we can ship complete, but we are happy to send items as soon as they're ready if you request it. Larger items like stoves and wood storage stands ship separately in a crate, so those items will ship as soon as they're ready. But smaller items like flue parts will come in a single shipment unless you ask us to split it up.
Can you hold my entire order until the backordered items arrive?
Yes! By default, we'll ship larger items like stoves and wood storage stands separately as soon as they're ready. If you'd like us to hold your order until we can ship everything at once, just let us know.
Is there any chance to get my backordered parts earlier?
We try to give conservative estimates, so shipments sometimes arrive earlier than expected. If that's the case, we'll be sure to let you know ahead of time. Otherwise, if we have a return or a cancellation for an item that's sold out, we'll make it available to whoever is first on the backorder list.
Other Questions?
Please send us an email to support@tinywoodstove.com and we'll be happy to help personally.