Tiny Wood Stove Backorder Info

We run out of stock quickly!

We are a small business and are working hard to overcome inventory and shipping challenges beyond our control. Hopefully, the global shortages of products will be worked out soon, but in the meantime, please forgive our long lead times.

If you need an item that is sold out, you can purchase it on backorder.  When a shipment arrives, backorders are fulfilled first in the order that they were received.  Any inventory remaining after backorders are fulfilled becomes our "in stock" inventory.  When a shipment sells out, we'll start taking orders for the following shipment.

When you place a backorder, you pay for the order in advance to reserve your items. We'll keep you posted with your estimated shipping schedule as your ship date approaches.

Entire shipments sometimes sell out before they arrive, so if your project is on a schedule, don't wait for the items you need to be "in stock."  Order early!

Shipment Summary

Updated 10/15/21

Birch:
First Shipment: Late October
New Orders: Late November

Cedar: ETA January 2022
Cherry: ETA January 2022

Detailed Shipment Info Here

The Current Shipping Climate

This last year has been a challenging one for all of us.  Since COVID hit, you’ve likely experienced shipping delays, product shortages, and difficulty accessing the things you need, from toilet paper, bleach, and mason jars to lumber and other building materials.

Our business is not immune to the major challenges of manufacturing demand exceeding capacity, container shortages, and backed-up ports that are causing delays all over the world.  In the past year, we've seen our lead time for most of our products increase to six months or more, and our shipping cost nearly triple.  We have been able to hold our pricing steady, but have had to revise the lead times on backorders several times.

While we continue to work on ways to shorten lead times and have more control over our supply chain, we know your project can't wait.  So, we're continuing to restock inventory as quickly as possible through our current supply chain.

Our Promise to You

  • If you have a backorder with us, we promise to keep you updated regularly with the best information we have available.  While we can't control all aspects of our supply chain, we can make sure you have the most up-to-date information as we have to plan your project.
  • You can check this page for regular dated updates posted as frequently as we have new information.  We will also keep you informed with emails at least monthly, or whenever something changes.  If you ever want to check in between updates, feel free to drop us a line at support@tinywoodstove.com.
  • We care about your project and want to get you feeling cozy and self-sufficient. We will do everything we can to make sure your needs are met.

Thank you for choosing to work with our team and don’t hesitate to reach out to us with any questions.

When will my order arrive?

This is the most recent information we have on each of our backorder shipments.  Going forward, shipment codes will start appearing on email receipts and order acknowledgments.  If you have an older order and aren't sure which shipment you're on, drop us a line at support@tinywoodstove.com and we'll be happy to help.

These dates are estimates of when your items will arrive at our shop in Hayden, Idaho.  Depending on how big of a backlog we have, it can take our crew a few weeks to assemble and ship all the backorders in the order that they were received.

This information was last updated on 10/15/21 at 1:30 PM PST by Dan

  • Shipment Birch: Chimney parts and stovepipe
    Manufacturing is complete and the shipment is in transit.  We are currently expecting the shipment to arrive at our shop late October, though delays are still possible.  With the current backlog of orders waiting for this shipment, new orders are likely to ship late November.
  • Shipment Cedar:  Wood Stoves and Accessories
    In the manufacturing queue.  Estimated arrival to our shop is January 2022.
  • Shipment Cherry:  Chimney parts and stovepipe
    In the manufacturing queue.  Estimated arrival to our shop is January 2022.

Questions?

Since starting Tiny Wood Stove in 2015, we've fulfilled thousands of backorders.  Some of them have arrived a bit later than expected, but everyone has always gotten their stuff.  There have been hiccups along the way including freight companies going bankrupt while carrying our inventory, protests against a freight company blocking a port, and recently a global pandemic shaking up supply chains.  While we're continuing to expand and warehouse more inventory, the tiny living movement is growing at least as fast as we are, so demand is still exceeding our capacity.

Why do you take orders for products that you don't have yet?

We're a small family-owned company with limited capacity, so it can be difficult to keep up with the demand of the fast-growing tiny living community.  Since our products take a long time to manufacture and ship, and people have deadlines for their projects, we take preorders to allow our customers to reserve the supplies they need in advance.  If you're willing to put the money down to buy your stove or and flue parts now, we'll serve you first.

If you would rather wait until we have the products on hand, that's totally fine.  Just know that shipments often sell out prior to arriving at our shop, so it's possible you could be waiting a long time.

What if I want to cancel before my order ships?

Absolutely fine! We understand that sometimes plans change, or maybe a shipment delay will no longer work with your schedule. You can cancel all or part of your order for a full refund at any time before it ships. Just send us an email to support@tinywoodstove.com and let us know, allowing us at least two business days to complete your cancellation.

What if something happens to the shipment in transit?

While the likelihood of anything catastrophic happening to cargo in transit is very low, our shipments are insured.  If the ship were to sink or the container fell into the ocean, we'd still be able to provide refunds or order replacements.  Delays are fairly common, though, so we'll keep you posted if the ETA changes.

Only part of my order is backordered.  Can you ship the in-stock parts separately?

Yes!  By default, we hold shipments of a given type until we can ship complete, but we are happy to send items as soon as they're ready if you request it.  Larger items like stoves and wood storage stands ship separately in a crate, so those items will ship as soon as they're ready.  But smaller items like flue parts will come in a single shipment unless you ask us to split it up.

Can you hold my entire order until the backordered items arrive?

Yes!  By default, we'll ship larger items like stoves and wood storage stands separately as soon as they're ready.  If you'd like us to hold your order until we can ship everything at once, just let us know.

Is there any chance to get my backordered parts earlier?

We try to give conservative estimates, so shipments sometimes arrive earlier than expected.  If that's the case, we'll be sure to let you know ahead of time.  Otherwise, if we have a return or a cancellation for an item that's sold out, we'll make it available to whoever is first on the backorder list.

Other Questions?

Please send us an email to support@tinywoodstove.com and we'll be happy to help personally.

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